Terms	Definitions
ACC	Auckland City Council
AEE	Assessment of Environmental Effects
CAM	Commercial Accommodation Monitor
CCO	Council Controlled Organisation
CGA	Central Government Agency
DoC	Department of Conservation
DTO	District Tourism Organisation
DTS	Domestic Travel Survey
FIT	Free and Independent Travellers
IPENZ	Institute of Professional Engineers New Zealand
IVA	International Visitor Arrivals
IVS	International Visitor Survey
LGA	Local Government Act
LGNZ	Local Government New Zealand
LTCCP	Long Term Council Community Plan
MAP	Major Accommodation Providers
RC	Regional Council
RMA	Resource Management Act
RTO	Regional Tourism Organisation
RTONZ	Regional Tourism Organisation New Zealand
TIANZ	Tourism Industry Association New Zealand
TLAs	Territorial Local Authorities
TRREC	Tourism Recreation Research and Education Centre (Lincoln University)
TSA	Tourism Satellite Account
UAC	Uniform Annual Charge
VFR	Visiting Friends and Relations

Authors

Name	Role	Email

David Simmons Professor of Tourism, Environment, Society and Design Division, PO Box 84, Lincoln University	Editor	dsimmons@lincoln.ac.nz
Ray Sleeman Director, The Tourism & Leisure Group Limited, PO Box 8813, Christchurch	Editor	rsleeman@xtra.co.nz
John Fairweather Principal Research Officer, Agribusiness and Economics Research Unit, PO Box 84, Lincoln University	Author Visitor Satisfaction Community Tourism	fairweat@lincoln.ac.nz
Michael Shone Research Associate in Tourism, Environment, Society and Design Division, PO Box 84, Lincoln University	Author Community Tourism	shonem@lincoln.ac.nz
Geoff Butcher Butcher Partners Limited PO Box 37-129 Christchurch	Author Economic Impacts	gvbutcher@xtra.co.nz
Roy Montgomery Environment, Society and Design Division, PO Box 84, Lincoln University	Author Natural Assets	montgomr@lincoln.ac.nz
Ali Memon Professor of Planning, Environment, Society and Design Division, PO Box 84, Lincoln University	Author Strategic Planning	memona@lincoln.ac.nz
Kevin Moore Senior Lecturer Environment, Society and Design Division, PO Box 84, Lincoln University	Author Visitor Satisfaction	moore@lincoln.ac.nz
Simon Swaffield Professor of Landscape Architecture, Environment, Society and Design Division, PO Box 84, Lincoln University	Author Project Design Visitor Satisfaction	swaffies@lincoln.ac.nz
Ross Cullen Associate Professor, Commerce Division, PO Box 84, Lincoln University	Author Public Sector Infrastructure	cullenr@lincoln.ac.nz
Andrew Dakers EcoEng Ltd, 63 Bowenvale Avenue, Cashmere, Christchurch	Author Public Sector Infrastructure	dakers@paradise.net.nz

Contents

1. Structure

2. Introduction

3. Situation Analysis Toolkit

4. Strategic Planning Toolkit

5. Implementation Toolkit

6. Monitoring Performance Toolkit

Glossary of Terms

Authors

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