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Appendix 7: Glossary

Acronyms Used

CAM Commercial Accommodation Monitor
DTS Domestic Travel Survey
FTE Full-time equivalent employees (number of full-time employees plus half the number of part-time employees)
GDP Gross Domestic Product
ISO International Organization for Standardization
IVA International Visitor Arrivals
IVS International Visitor Survey
NZSCC New Zealand Standard Country Classification
RTO Regional Tourism Organisation
TA Territorial Authority
TMT Te Manatū Tāpoi / Ministry of Tourism
TSA Tourism Satellite Account
WTO World Tourism Organisation

Tourism Terminology

Source:

  • Basic References on Tourism Statistics (World Tourism Organisation)
  • Recommendations on Tourism Statistics (United Nations and World Tourism Organisation, 1994)

Domestic Visitor

Persons residing in a country, who travel to a place within the country, outside their usual environment for a period not exceeding 12 months and whose main purpose of visit is other than the exercise of an activity remunerated from within the place visited.

Domestic visitors comprise:

  1. Tourists (overnight visitors): visitors who stay at least one night in collective or private accommodation in their country of residence;
  2. Same-day visitors: visitors who do not spend the night in collective or private accommodation in their country of residence.

Domestic visitors excludes the following categories of travellers:

  • Residents travelling to another place within the country with the intention of setting up their usual residence in that place;
  • Persons who travel to another place within the country to exercise an activity remunerated from within the place visited;
  • Persons who travel to work temporarily in institutions within the country;
  • Persons who travel regularly or frequently between neighbouring localities to work or study;
  • Nomads and persons without fixed residence;
  • Armed forces on manoeuvre.

Duration of Visit

The duration of a visit (stay or trip) is measured in the following units: "the number of hours for same-day visits, and nights for staying visits. For international tourism the duration is measured either in terms of time spent in the receiving country for inbound tourism, or time away from the usual residence for outbound tourism."

International Visitor

Persons travelling to a country other than that in which they have their residence but outside their usual environment for a period not exceeding 12 months and whose main purpose of visit is other than the exercise of an activity remunerated from within the country visited.

International visitors includes:

  1. Tourists (overnight visitors): visitors who stay at least one night in collective or private accommodation in the country visited;
  2. Same-day visitors: visitors who do not spend the night in collective or private accommodation in the country visited;

International visitors excludes the following categories of travellers:

  • Persons entering or leaving a country as migrants, including dependants accompanying or joining them;
  • Persons, known as border workers, residing near the border in one country and working in another;
  • Diplomats, consular officers and members of the armed forces when travelling from their country of origin to the country of their assignment or vice versa, including household servants and dependants accompanying or joining them;
  • Persons travelling as refugees or nomads;
  • Persons in transit who do not formally enter the country through passport country, such as air transit passengers who remain for a short period in a designated area of the air terminal or ship passengers who are not permitted to disembark. This category includes passengers transferred directly between airports or other terminals. Other passengers in transit through a country are classified as tourists if they stay one night (or more), or as in transit same-day visitors if they do not.

Resident in a Country

A person is considered to be a resident in a country if the person:

  • has lived for most of the past year (12 months) in that country, or
  • has lived in that country for a shorter period and intends to return within 12 months to live in that country.

Same-Day Travel

The overall concept for same-day visits should be similar to that for tourism, that is, "a break away from the usual environment". Business trips and other non-leisure and holiday trips of a non-routine nature should be included in the concept of same-day visits and identified separately from leisure and holiday same-day trips.

Same-day visits can be classified by place of departure:

  1. Round-trip starting from the place of usual residence;
  2. Round-trip from the place of the second residence, or from the place visited by a tourist, regardless of the purpose;
  3. During the course of a trip, regardless of purpose:
    1. stopover on a trip by air;
    2. stopover on a trip by sea (cruise or other trips where the passenger spends the night aboard ship);
    3. stopover on a trip by land at any place, but not involving an overnight stay.

Tourism

Tourism comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited.

There are three basic types of tourism:

  1. Domestic tourism: is the tourism of resident visitors within the economic territory of the country of reference, that is, residents of the given country travelling only within this country;
  2. Inbound tourism: is the tourism of non resident visitors within the economic territory of the country of reference, that is, non-residents of the given country travelling within the given country;
  3. Outbound tourism: is the tourism of resident visitors outside the economic territory of the country of reference, that is, residents of the given country travelling in another country.

Tourism Consumption

Domestic Tourism Consumption

The consumption of resident visitors within their country of reference. The final destination of the visitor might be within or outside the country of reference but the consumption activity that is referred to has to take place within this country of reference. It might include goods or services produced abroad or by non-residents but sold within the country of reference (imported goods and services). Note that this definition is broader than the common understanding of the term "domestic" within tourism statistics (involving residents of the country of reference travelling and remaining within the country) and as defined here domestic tourism consumption includes what was traditionally identified as the domestic portion of outbound tourism consumption.

Inbound Tourism Consumption

Comprises the consumption of non resident visitors within the economic territory of the country of reference and/or that provided by residents.

Internal Tourism Consumption

Comprises all consumption of visitors both resident and non-resident within the economic territory of the country of reference. It is the sum of domestic tourism consumption and inbound tourism consumption. It might include goods and services imported into the country of reference and sold to visitors. This aggregate provides the most extensive measurement of visitor consumption in the country of reference.

Visitor Consumption

The basic concept measuring tourism activity and refers to total consumption of or on behalf of visitors and could, consequently, also be termed as "visitor demand".

In visitor consumption concepts, visitor final consumption expenditure in cash (its main component), corresponds to the term "visitor expenditure", traditionally used in the analysis of tourism.

Visitor consumption exceeds visitor purchases on a trip. It encompasses these purchases as well as all expenditure on goods and services by all other institutional units on behalf of visitors. If cash or financial assets are transferred to the visitor to finance his/her trip, the purchases funded by these are included in visitor consumption. Along with this are all forms of transfers in kind and other transactions benefiting visitors where it is not cash or financial assets which is provided to the visitors but the goods and services themselves - thus the consumption of individual non-market services is included. Essentially all transactions where there is a direct link between the visitor and the producer/provider of the good or service are within scope.

Usual Environment

The main purpose of introducing the concept "usual environment" is to exclude from the concept of "visitor" persons commuting every day or week between their home and place of work or study, or other places frequently visited. The definition of usual environment is therefore based on the following criteria:

  1. Minimum distance travelled to consider a person a visitor;
  2. Minimum duration of absence from usual place of residence;
  3. Minimum change between localities or administrative territories.

IVA Traveller Classes

  • Short-term overseas visitor arrivals: overseas visitors who arrive in New Zealand for a stay of less than one year)
  • Short-term overseas visitor departures: overseas visitors who depart New Zealand after a stay of less than one year.
  • Short-term New Zealand resident departures: New Zealand residents who depart for an overseas trip of less than one year's duration.
  • Short-term New Zealand resident arrivals: New Zealand residents who arrive from overseas after a trip of less than one year's duration.

Survey Terminology

Source:

  • Guide for the Collection of Community Information (Statistics New Zealand, 1998b)
  • Statistics Canada Quality Guidelines (Statistics Canada, 1998).

Bias

The amount an estimate differs from the value in the whole population because of some error relating to the sample selection method, the questionnaires etc, that tends to result in a misrepresentation of what is being measured.

Census

A survey which attempts to collect data from all members of a population

Coding

The process of changing the answers in the questionnaire into numbers, for example, Yes, No, Don't Know, could be coded as 1, 2 and 3.

Coverage

The extent to which a frame includes all the elements of the target population.

Dissemination

The release to users of information obtained through a statistical activity.

Errors

  • Coverage errors: consist of omissions, erroneous inclusions, and duplications in the frame used to conduct the survey.
  • Non-response errors: occur when the survey fails to get a response to one, or possibly all, of the questions. Non-response causes both an increase in variance, due to the decrease in the effective sample size and/or due to the use of imputation, and may cause a bias if the non-respondents and respondents differ with respect to the characteristic of interest.
  • Measurement errors: occur when the response received differs from the "true" value, and can be caused by the respondent, the interviewer, the questionnaire, the mode of collection, or the respondent's record-keeping system.
  • Processing errors: occur at the subsequent steps of data editing, coding, capture, imputation and tabulation.
  • Sampling errors: occur when the results of the survey are based on a sample of the population rather than the entire population.

Frame

Any list, material or device that delimits, identifies, and allows access to the elements of the target population. It can be a physical list (e.g. an electoral roll) or a conceptual list (e.g. people booking airline tickets).

Imputation

The process used to resolve problems of missing, invalid or inconsistent responses identified during editing.

Non-Response

Some people who are in the sample for the survey can't, don't or won't answer the questionnaire. This may be because they can't be contacted, or because they refuse. Non-response can create a bias as the people who do not respond can have different characteristics from those who do.

Population

The target population is the entire group of people you want information about. The survey population is the group of people who have a chance to be selected for the sample. For example, if your target population was all adults over the age of 20 and you used the telephone book as your frame, your survey population would only be people who have a telephone and who have their numbers in the phone book.

Probability Sampling

In probability sampling every person in the population has a measurable chance of selection.

Questionnaire

A set of questions designed to collect information from a respondent. A questionnaire may be interviewer-administered or respondent-completed, using paper-and-pencil methods of data collection or computer-assisted modes of completion.

Representative

The extent to which a sample has the same distribution of characteristics as the population from which it was selected.

Respondent

The person from whom survey information is collected.

Respondent Burden

The factors which make being a respondent hard work, for example, the time it takes to do the questionnaire, and how difficult the questionnaire is to complete.

Response Rate

The number of people who respond to your survey in relation to the number you approached to be in the survey. For example, if you have a response rate of 75 percent, this means that 75 percent of the people you tried to survey actually completed the questionnaire.

Sample

A subset of the population which you hope will be representative of the total population and which will therefore enable you to make generalisations about the total population.

Sample Error

The sample error is a measure of the variability that occurs by chance because a sample, rather than the entire population, is surveyed.

Sample Survey

Data are collected from a (usually random) sample of population members

Sampling

The selection of a set of units from a target population. This set of units is referred to as the sample.

Stratification

Consists of dividing the population into subsets (called strata) before the selection of a sample within each of these subsets.

Target Population

The set of elements about which information is wanted and estimates are required.

Time Series

Data measured at regular intervals over a period of time.

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