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Regional Tourism Organisations New Zealand

Benchmarking Study

The Benchmarking Study presents the results of a 2004 survey of all Regional Tourism Organisations (RTOs) that identifies and compares RTO:

  • income
  • expenditure
  • activities
  • staffing
  • governance
  • information technology use

Findings indicate that the organisational structures of RTOs are very diverse. All RTOs identify destination marketing as their top priority, followed by convention sales, destination management planning and the provision of business advice.

During the 2003/04 financial year, RTOs collectively received $30.1 million in funding, excluding revenue from visitor centres. Around 70% of this funding came from local government.

The 2004 survey updates the information collected in the 2003 benchmarking study. Prior to the 2003 survey, little work had been taking on assessing benchmarks and averages across the diverse RTO sector.

Download a full copy of the RTO Benchmarking Study 2004 (PDF 391KB).

You can also download survey results showing RTO uptake of initiatives from the New Zealand Strategy 2010. (PDF 197KB)

Downloads
RTO Benchmarking Study 2004 April 2005        (PDF 391KB)
RTO Uptake of NZ Tourism Strategy 2010 Initiatives April 2005 (PDF 197KB)
RTO Benchmarking Study 2003 (PDF 322KB)